Westwood Post Acute as CMS 5-Star Rated for Quality of Resident Care US News Best Nursing Home 2022-2023 Long Term Care is located close to the cities of Santa Clara, Sunnyvale, and Milpitas.
We're known to be one of the largest facilities in the Bay Area with a 258-bed capacity, making us home to top-rated healthcare professionals throughout the City of San Jose.
We are one of the largest and most fulfilling post-acute in the San Jose Bay Area California.
We are looking for a dynamic Admissions coordinator to join our Skilled Nursing Facility or Subacute Care!
Job Title: Admissions Coordinator
Facility: Westwood Post Acute
Facility Type: Skilled Nursing Facility and Sub-acute Care
Location: 1601 Petersen Ave, San Jose, CA 95129, USA
Position Type: Full-Time with Weekends
Pay Range: $22 to $23 per hour
Department: Administration
All new hires must be COVID-19 Vaccinated or have a medical or religious accommodation before they start.
OUR COMMUNITY:
We are committed to providing the best assistance to the population we serve, and our communities, achieving optimum health, and enjoying the best quality of life possible.
We bring together a variety of experts and dedicated professionals to work with each resident in achieving their goals.
We make great efforts to be leaders in the skilled nursing community.
As Admissions Coordinator, your main responsibility is to assist with patient transfers and arrivals to the facility, scheduling and ensuring a positive experience for all involved, follow up on referrals, verify insurance and other required authorizations, and general office duties.
Review referrals, assisting with patients/guardians/advocates interviews to secure all necessary information and paperwork as needed for admitting to the facility
Answers phones, inquiries, and questions regarding the admissions process
Ensures that rooms are ready for incoming patients/residents
Welcomes new patients– ensuring a positive experience for all involved
Maintains an accurate count of available beds, updated list of all residents and their assigned rooms, reporting and providing copies as needed to requesting agencies and authorized personnel in accordance with all privacy regulations and policies
Admit, transfer, and discharge residents in accordance with all regulations
Reviews, updates, provides, and explains admission information packets (e.
g.
, resident rights, notice of privacy practices, admissions contract, etc.
)
Education:
High School diploma or equivalent
Two (2) years of work experience in a business office, clerical administration, or administrative assistant is PREFERRED
Qualifications:
Three (3) years of related office work experience is a MUST
With experience working in skilled nursing and subacute care is PREFERRED
Other Technical Qualifications:
Computer skills needed to perform clinical documentation and other data entry
Ability to multi-task and treat everyone at work kindly and professionally
Outstanding written, verbal, organizational, and time management skills
Proven customer service or other professional/emotional maturity training or experience
Completes tasks on time, reporting on successes, challenges
Excellent written communication skills
Experience providing excellent customer service in a high-volume, fast-paced environment
Experience in communicating admissions and/or student services policies and procedures to community college, university, or high school constituents
Experience performing data entry functions
Experience with databases or comparable databases
BENEFITS:
Our commitment to our employees includes benefit programs that are designed to meet the various needs of our employee population.
Throughout our network, we take a balanced approach to the benefits we offer.
Many benefits are company-paid, while others are available through employee contributions.
Specific benefit offerings may vary by location and/or position.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.