Summary
Assists qualified potential students through the admissions process.
Using established leads contacts students to obtain their approval to start the enrollment process.
Responsible for all phases of the student admissions process for enrollment at the University of Silicon Valley.
Duties and Responsibilities
Using established leads, contacts students to obtain their approval to start the enrollment process
Conducts in-person interviews with qualified candidates to explain USV’s academic programs and admissions requirements
Counsel prospective applicants on the admissions process and student support services at the University
Assess potential students for ability to meet requirements to matriculate through graduation
Maintain full knowledge of USV’s curricula and all course offerings
Assist students in selecting the program that best fits the student’s needs and aspirations
Advise students on placement test scores and arrange for additional qualification procedures when needed
Liaise with other departments to ensure a seamless student enrollment experience
Ensure USV policies and procedures are followed for enrollment and registration
Maintain enrollment management records and complete all standard reports
Track and adjust daily activities
Adheres to laws and regulations governing student recruitment activities as well as USV’s policies and procedures
Other duties and related projects as assigned
Education:
Bachelor’s degree in a related area or equivalent education and experience preferred
Experience:
One or more years of experience in admissions or a sales-related position required
Prior CRM experience
Experience with metrics and goals
Previous experience working as an account executive, sales representative, or admissions sales representative (May make you an excellent candidate for this role.
)
Skills:
Excellent organizational skills
Strong customer service skills
Ability to meet deadlines and juggle multiple priorities
Comfortable in a fast-paced environment
Outstanding written, verbal, and listening skills
Ability and willingness to discern and meet the needs of students
Ability to establish interpersonal rapport and relate to individuals from a wide range of backgrounds and cultures
Competent with Microsoft Office: Word, Excel, and PowerPoint
Strong computer skills with the ability to learn new programs
Ability to collect and analyze information
Ability to work with others in a collegial and productive manner
Ability to work a flexible schedule that includes some evenings and weekends
EEO Statement
USV is an Equal Employment Opportunity & Americans with Disabilities Act institution.
We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging.
USV encourages minorities, women, veterans, and persons with disabilities to apply.
Working conditions
Work is conducted in a standard office environment.
Occasional evenings and weekend work is required.
Physical requirements
While performing the duties of this job, the employee is required to talk and hear.
The employee must occasionally lift and/or move up to 5 pounds.
The employee is required to sit for long periods of time; use hands and reach with hands and arms for activities such as keyboarding.
Benefits
Paid Time Off (includes individual PTO plus 10 holidays and winter break)
Medical, Dental, and Vision insurance
Basic Life & AD&D
401K (employee contribution only)
Short- & Long-Term Disability
Tuition Remission Benefit
Other Voluntary Benefits Offered
Whatsapp
