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Posted : Sunday, December 31, 2023 12:00 PM
Associate Vice Provost for Student Health, Counseling & Well-Being
Position Title:
Associate Vice Provost for Student Health, Counseling & Well-Being
Position Type:
Regular
Hiring Range:
$142,600-$199,600 commensurate with experience
Pay Frequency:
Annual
Santa Clara University seeks an experienced and innovative leader who will work as a campus-wide, collaborative partner to enhance/expand the University's commitment to student well-being.
This position focuses on the institution's commitment to providing transformative health offerings that meet the needs of an ever-changing student body.
Reporting to the Vice Provost for Student Life, the AVP will work collaboratively with colleagues to ensure the effective provision of high-quality health and psychological services to students that reduce barriers to learning and create opportunities for greater academic achievement and student success.
Together with unit leaders, the AVP will strengthen, expand, and leverage existing programs to create and foster a safe, healthy, and supportive campus environment.
A.
POSITION PURPOSE The AVP serves as a senior member of the Vice Provost's leadership team and a collaborative partner to campus colleagues to develop and implement programs and services designed to advance SCU's commitment to holistic well-being, in particular student psychological and physical well-being.
They will be responsible for engaging the campus community in creating, strengthening, and maintaining a culture of holistic well-being that supports students in order for them to be successful.
The AVP is a strategic leader and is responsible for providing leadership, management, and oversight for the personnel, finances and operations within the unit.
They will be responsible for providing direction and guidance that relies upon data and the expertise of the staff; developing a shared vision in a manner that is collaborative and inclusive of voices across the department and institution; identifying strategies while looking ahead to the future; and supporting the broader educational mission of the University.
The AVP provides leadership, oversight, vision, and direction to the below units and initiatives and actions and decisions directly impact the long-term success of both the student experience and the organization: Cowell Center Administrative Staff Student Health Services (SHS) Counseling and Psychological Services (CAPS) Wellness Center (WC) Emergency Medical Services (EMS) Student Health Insurance Program B.
ESSENTIAL DUTIES AND RESPONSIBILITIES 1.
Leadership/Supervision Oversee, provide leadership for, and set priorities for the Student Health Services, Counseling and Psychological Services, and the Wellness Center (37 person team, including medical staff, mental health clinicians, prevention and education administrators and administrative staff), as noted below.
Actively and collaboratively lead to create a positive work environment that promotes respect, compassion, and growth.
Provide performance evaluation of those directly supervised according to University standards and policies.
Provide leadership and direction for the Centers' collaboration in University strategic initiatives as these relate to health, counseling and well-being services.
Provide leadership for the Center's work with faculty, staff, administrators, parents and external constituents in response to student needs.
2.
Department Management Oversee staff recruitment, hiring, onboarding, supervision, establishment of performance goals and expectations and performance evaluations.
Oversee the assignment and management of annual budget allocations, ensuring that budget decisions align with unit priorities and the Division's strategic initiatives, and as may be required, participate in fundraising related to areas of responsibility.
Respond as appropriate to local, state, and federal policy changes impacting the area of responsibilities.
Stay abreast and effectively communicate applicable changes and updates in state and federal policies and regulations.
Represent, and/or ensure representation of the University through active involvement and leadership in regional and national associations.
Encourage and support participation of staff in appropriate professional development offerings.
Oversee primary care and prevention services in SHS to meet medical quality assurance.
standards.
Oversee the work of the CAPS management team to ensure compliance and quality assurance.
Establish, maintain, and continuously improve programs that provide high quality health and psychological services.
Oversee the Wellness Center and encourage opportunities for expansion and collaboration with the campus community.
Manage the on-campus student health insurance program including selection and retention of an insurance broker.
Provide logistical and administrative oversight to the Emergency Medical Services squad and partner with internal and external medical advisors.
Participate in the university's emergency preparedness and response planning programs.
Represent, or ensure representation of, the Centers at campus events such as Orientation and Welcome Weekend.
3.
Campus and Division Engagement Build, maintain, and strengthen relationships, including but not limited to colleagues within the Division of Student Life, across campus(es) and with constituency groups.
Provide leadership and direction for the Center's collaboration in University strategic initiatives as these relate to health and counseling services.
Provide leadership for the Center's work with faculty, staff, administrators, parents and external constituents in response to student needs and public health issues.
Provide consultation and guidance for crisis/liaison services, including intervention in emergencies and highly acute situations.
Participate and lead review, revision, development, and administration of policies and procedures associated with student health and well-being.
Provide consultation to faculty, staff, and students' families.
Participate in division-wide assessment efforts to track progress on goals and student learning outcomes.
Maintain abreast with higher education issues and effective student development practices related to state and federal regulations, compliance and legal issues.
C.
PROVIDES WORK DIRECTION [Direct] Campus Physician (Student Health Services) Clinic Manager (Student Health Services) Director of Counseling and Psychological Services (CAPS) Director, Wellness Center Student Insurance Coordinator Marketing and Outreach Coordinator Technology Specialist Administrative Associates (2) D.
QUALIFICATIONS Knowledge Competency working with students and other constituents of different cultural, ethnic, racial, and socioeconomic backgrounds with a special sensitivity to how personal experiences affect the transition into the University environment.
Understanding of and commitment to serving the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity.
Commitment to and demonstration of skills, knowledge, and awareness to serve the unique needs of the diverse campus community of Santa Clara University.
Skills Experience serving in professional leadership positions either in health care or in higher education health-related or student services programs.
Knowledge of quality assessment and improvement procedures and best practices in health care management, patient care, and prevention programs Strong organizational skills including time management, multitasking, and project completion.
Commitment to customer service, both internal and external to the department.
Evidence of strong analytical and problem-solving skills.
A strategic thinker.
Demonstrated strong management skills and strong and successful leadership practices, including change management, crisis management, and experience supervising new and seasoned managers Ability to work effectively with and lead a variety of stakeholder groups and large teams, including students, faculty, staff, and external partners Proficiency in Google Apps for Education, Microsoft Office, and database management.
Exceptional written and verbal communication skills.
Budget management experience.
Abilities Demonstrated success in working with ethnically, culturally and racially diverse students.
Ability to carry out complex assignments with limited direct guidance Evidence of commitment to and promotion of creating a healthy and inclusive climate, characterized by civil discourse and respect for diverse experiences.
Demonstrated resilience, diplomacy, influence, relationship-building, and problem-solving skills in a variety of situations including demonstrated experience problem solving across departments.
Demonstrated proficiency in management and supervision: ability to lead, manage, mentor, assess and evaluate the performance of professional staff; Demonstrated commitment to staff diversity and staff development.
Interpersonal and organizational skills sufficient to manage a full-time staff of 30-40 employees.
Demonstrated understanding student services planning, knowledge, and management.
Demonstrated ability to analyze complex situations and quickly implement an appropriate course of action.
Education/Experience Master's degree in health care administration, public health, nursing, social work, counseling, higher education, or another relevant field.
More than 15 years of progressively responsible and relevant experience in counseling, student affairs, or related work in a university setting.
Ph.
D.
or Psy.
D.
in counseling or clinical psychology preferred.
A record of successful collaboration with other organizational units toward a shared goal E.
PHYSICAL DEMANDS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities.
A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodations.
Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions with Bay Area or in- or out-of-state locations.
May be required to occasionally travel to outside customers, vendors or suppliers.
F.
WORK ENVIRONMENT The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of the job.
Open office concept.
Mostly an indoor office environment with windows.
Offices with equipment noise.
Offices with frequent interruptions.
COVID-19 Statement The health and safety of the university community is a top priority.
All Santa Clara University students, and employees are required to be vaccinated against COVID-19 or request a medical or religious exemption.
Please visit our COVID-19 webpage for additional information.
EEO Statement Equal Opportunity/Notice of Nondiscrimination Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action.
Applications from members of historically underrepresented groups are especially encouraged.
For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.
scu.
edu/title-ix/policies-reports/ Title IX of the Education Amendments of 1972 Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally.
The Title IX Coordinator and Section 504 and ADA Coordinator is Aaron Zisser, Director of Equal Opportunity and Title IX, 408-551-3043, azisser@scu.
edu , www.
scu.
edu/title-ix.
Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).
Clery Notice of Availability Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
To view the Santa Clara University report, please go to the Campus Safety Services website.
To request a paper copy please call Campus Safety at (408) 554-4441.
The report includes the type of crime, venue, and number of occurrences.
Americans with Disabilities Act Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act.
All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.
edu.
To view the full job posting and apply for this position, go to https://wd1.
myworkdaysite.
com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Associate-Vice-Provost-for-Student-Health-Counseling-Well-Being_R3901 jeid-747b8528b68d6844b44be5179a1ccabc
This position focuses on the institution's commitment to providing transformative health offerings that meet the needs of an ever-changing student body.
Reporting to the Vice Provost for Student Life, the AVP will work collaboratively with colleagues to ensure the effective provision of high-quality health and psychological services to students that reduce barriers to learning and create opportunities for greater academic achievement and student success.
Together with unit leaders, the AVP will strengthen, expand, and leverage existing programs to create and foster a safe, healthy, and supportive campus environment.
A.
POSITION PURPOSE The AVP serves as a senior member of the Vice Provost's leadership team and a collaborative partner to campus colleagues to develop and implement programs and services designed to advance SCU's commitment to holistic well-being, in particular student psychological and physical well-being.
They will be responsible for engaging the campus community in creating, strengthening, and maintaining a culture of holistic well-being that supports students in order for them to be successful.
The AVP is a strategic leader and is responsible for providing leadership, management, and oversight for the personnel, finances and operations within the unit.
They will be responsible for providing direction and guidance that relies upon data and the expertise of the staff; developing a shared vision in a manner that is collaborative and inclusive of voices across the department and institution; identifying strategies while looking ahead to the future; and supporting the broader educational mission of the University.
The AVP provides leadership, oversight, vision, and direction to the below units and initiatives and actions and decisions directly impact the long-term success of both the student experience and the organization: Cowell Center Administrative Staff Student Health Services (SHS) Counseling and Psychological Services (CAPS) Wellness Center (WC) Emergency Medical Services (EMS) Student Health Insurance Program B.
ESSENTIAL DUTIES AND RESPONSIBILITIES 1.
Leadership/Supervision Oversee, provide leadership for, and set priorities for the Student Health Services, Counseling and Psychological Services, and the Wellness Center (37 person team, including medical staff, mental health clinicians, prevention and education administrators and administrative staff), as noted below.
Actively and collaboratively lead to create a positive work environment that promotes respect, compassion, and growth.
Provide performance evaluation of those directly supervised according to University standards and policies.
Provide leadership and direction for the Centers' collaboration in University strategic initiatives as these relate to health, counseling and well-being services.
Provide leadership for the Center's work with faculty, staff, administrators, parents and external constituents in response to student needs.
2.
Department Management Oversee staff recruitment, hiring, onboarding, supervision, establishment of performance goals and expectations and performance evaluations.
Oversee the assignment and management of annual budget allocations, ensuring that budget decisions align with unit priorities and the Division's strategic initiatives, and as may be required, participate in fundraising related to areas of responsibility.
Respond as appropriate to local, state, and federal policy changes impacting the area of responsibilities.
Stay abreast and effectively communicate applicable changes and updates in state and federal policies and regulations.
Represent, and/or ensure representation of the University through active involvement and leadership in regional and national associations.
Encourage and support participation of staff in appropriate professional development offerings.
Oversee primary care and prevention services in SHS to meet medical quality assurance.
standards.
Oversee the work of the CAPS management team to ensure compliance and quality assurance.
Establish, maintain, and continuously improve programs that provide high quality health and psychological services.
Oversee the Wellness Center and encourage opportunities for expansion and collaboration with the campus community.
Manage the on-campus student health insurance program including selection and retention of an insurance broker.
Provide logistical and administrative oversight to the Emergency Medical Services squad and partner with internal and external medical advisors.
Participate in the university's emergency preparedness and response planning programs.
Represent, or ensure representation of, the Centers at campus events such as Orientation and Welcome Weekend.
3.
Campus and Division Engagement Build, maintain, and strengthen relationships, including but not limited to colleagues within the Division of Student Life, across campus(es) and with constituency groups.
Provide leadership and direction for the Center's collaboration in University strategic initiatives as these relate to health and counseling services.
Provide leadership for the Center's work with faculty, staff, administrators, parents and external constituents in response to student needs and public health issues.
Provide consultation and guidance for crisis/liaison services, including intervention in emergencies and highly acute situations.
Participate and lead review, revision, development, and administration of policies and procedures associated with student health and well-being.
Provide consultation to faculty, staff, and students' families.
Participate in division-wide assessment efforts to track progress on goals and student learning outcomes.
Maintain abreast with higher education issues and effective student development practices related to state and federal regulations, compliance and legal issues.
C.
PROVIDES WORK DIRECTION [Direct] Campus Physician (Student Health Services) Clinic Manager (Student Health Services) Director of Counseling and Psychological Services (CAPS) Director, Wellness Center Student Insurance Coordinator Marketing and Outreach Coordinator Technology Specialist Administrative Associates (2) D.
QUALIFICATIONS Knowledge Competency working with students and other constituents of different cultural, ethnic, racial, and socioeconomic backgrounds with a special sensitivity to how personal experiences affect the transition into the University environment.
Understanding of and commitment to serving the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity.
Commitment to and demonstration of skills, knowledge, and awareness to serve the unique needs of the diverse campus community of Santa Clara University.
Skills Experience serving in professional leadership positions either in health care or in higher education health-related or student services programs.
Knowledge of quality assessment and improvement procedures and best practices in health care management, patient care, and prevention programs Strong organizational skills including time management, multitasking, and project completion.
Commitment to customer service, both internal and external to the department.
Evidence of strong analytical and problem-solving skills.
A strategic thinker.
Demonstrated strong management skills and strong and successful leadership practices, including change management, crisis management, and experience supervising new and seasoned managers Ability to work effectively with and lead a variety of stakeholder groups and large teams, including students, faculty, staff, and external partners Proficiency in Google Apps for Education, Microsoft Office, and database management.
Exceptional written and verbal communication skills.
Budget management experience.
Abilities Demonstrated success in working with ethnically, culturally and racially diverse students.
Ability to carry out complex assignments with limited direct guidance Evidence of commitment to and promotion of creating a healthy and inclusive climate, characterized by civil discourse and respect for diverse experiences.
Demonstrated resilience, diplomacy, influence, relationship-building, and problem-solving skills in a variety of situations including demonstrated experience problem solving across departments.
Demonstrated proficiency in management and supervision: ability to lead, manage, mentor, assess and evaluate the performance of professional staff; Demonstrated commitment to staff diversity and staff development.
Interpersonal and organizational skills sufficient to manage a full-time staff of 30-40 employees.
Demonstrated understanding student services planning, knowledge, and management.
Demonstrated ability to analyze complex situations and quickly implement an appropriate course of action.
Education/Experience Master's degree in health care administration, public health, nursing, social work, counseling, higher education, or another relevant field.
More than 15 years of progressively responsible and relevant experience in counseling, student affairs, or related work in a university setting.
Ph.
D.
or Psy.
D.
in counseling or clinical psychology preferred.
A record of successful collaboration with other organizational units toward a shared goal E.
PHYSICAL DEMANDS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities.
A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodations.
Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions with Bay Area or in- or out-of-state locations.
May be required to occasionally travel to outside customers, vendors or suppliers.
F.
WORK ENVIRONMENT The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of the job.
Open office concept.
Mostly an indoor office environment with windows.
Offices with equipment noise.
Offices with frequent interruptions.
COVID-19 Statement The health and safety of the university community is a top priority.
All Santa Clara University students, and employees are required to be vaccinated against COVID-19 or request a medical or religious exemption.
Please visit our COVID-19 webpage for additional information.
EEO Statement Equal Opportunity/Notice of Nondiscrimination Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action.
Applications from members of historically underrepresented groups are especially encouraged.
For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.
scu.
edu/title-ix/policies-reports/ Title IX of the Education Amendments of 1972 Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally.
The Title IX Coordinator and Section 504 and ADA Coordinator is Aaron Zisser, Director of Equal Opportunity and Title IX, 408-551-3043, azisser@scu.
edu , www.
scu.
edu/title-ix.
Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).
Clery Notice of Availability Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
To view the Santa Clara University report, please go to the Campus Safety Services website.
To request a paper copy please call Campus Safety at (408) 554-4441.
The report includes the type of crime, venue, and number of occurrences.
Americans with Disabilities Act Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act.
All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.
edu.
To view the full job posting and apply for this position, go to https://wd1.
myworkdaysite.
com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Associate-Vice-Provost-for-Student-Health-Counseling-Well-Being_R3901 jeid-747b8528b68d6844b44be5179a1ccabc
• Phone : (408) 551-3043
• Location : 500 El Camino Real, Santa Clara, CA
• Post ID: 9002804503
