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Posted : Tuesday, December 05, 2023 06:21 PM
Job no: 531886
Work type: Management (MPP)
Location: San José
Categories: MPP, Administrative, At-Will, Full Time
Job Summary
Under general direction of the University Registrar, the Senior Associate Registrar for Systems and Technical Innovation plays a visible, responsible, and versatile leadership role in the Office of the Registrar and for the University.
This is the primary position to assist the University Registrar with information technology systems planning and implementation, and enrollment reporting.
The Senior Associate Registrar for Systems and Technical Innovation provides leadership in information technology systems management, planning, integration, and change of student system operations.
The position provides day-to-day management, oversight, vision, and direction for systems and technology functions and applications under the broad purview of the Office of the Registrar and integrated systems that support streamlined and seamless experiences for students, staff, and faculty.
The incumbent will assist in data management for Student Records related data in systems under direct control of the Office of the Registrar providing consultation for other systems containing Student Records related data.
This position will also oversee security to student record data, leverage systems to improve service to students, faculty, and staff, ensure accurate and timely submission of required student data reporting, manage student academic record retention, and promote and support the functions of the Office of the Registrar and larger institutional priorities and initiatives.
The Senior Associate Registrar for Systems and Technical Innovation assists with oversight and implementation of regulations, policies, and procedures of the administration and of the faculty pertaining to student academic records, ensuring the accuracy and integrity of student academic records.
This incumbent works closely and collaboratively with other Enrollment Management units as well as with campus/community constituents.
The Associate Registrar serves as the records retention officer for the Office of the Registrar, and acts as the Registrar in his/her absence.
The incumbent must follow and interpret federal, state, CSU and SJSU policies and procedures applicable to registrar services.
Key Responsibilities Provide strategic planning and lead all phases of Student Records module PeopleSoft software planning and implementation including system upgrades, regularly released updates, fixes, development and deployment of new functionality, and production issues Collaborate continuously and closely with Enterprise Applications and Data Services team in the development of student applications and to ensure effective management of system Develop specifications, consult with programmers, and implement solutions to advanced technical system issues Plan, analyze, develop, and perform or coordinate the execution of test plans to ensure data integrity and system performance within PeopleSoft Consult with staff, management, and administrators on design and implementation of modifications to delivered applications or the integration of modifications into the existing campus system.
Ensure the integrity of system is maintained as enhancements and modifications are applied Oversee and ensure compliance with mandated student enrollment reports (ERS, ERSS, ERSA, and others) and data are accurate and reported in a timely manner to the Office of the Chancellor throughout the year Assist the University Registrar in the review, interpretation, and response to changes in federal, state, and CSU system statutes and regulations, as well as in response to changes to internal SJSU policies Supervise web content to ensure an accurate representation of the Office of the Registrar units Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Demonstrated ability to use and interpret technical procedures or regulations utilizing provided software applications Working knowledge of registrar functions including but not limited to registration, enrollment, records maintenance, residency, reinstatement, FERPA and leaves of absence Demonstrated effectiveness applying high customer service standards in a university setting Ability to write reports business correspondence, and procedure manuals Demonstrated ability to effectively present information and respond to questions from groups of managers, customers, and the general public Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with multiple abstract and concrete variables Working knowledge of student information systems (PeopleSoft preferred), software applications: word processing, spreadsheet, database management Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong oral and written communication skills Ability to supervise, lead and support staff in a team-oriented environment Ability to effectively present information and respond to questions from groups of managers, customers, and the general public Working knowledge of software applications: word processing, spreadsheet, database management Required Qualifications Bachelor's degree or equivalent through experience Five (5) years of progressively responsible full-time professional work experience in a records related environment is required Three (3) years must include experience in operational management, complex information databases management and/or imaging technology management, and data analysis Previous supervisory experience Preferred Qualifications Bachelor’s Degree Administrative experience, leadership, and accomplishments in a records-operations unit in a high volume and fast paced university environment Experience with student information systems/databases, including PeopleSoft and Imaging software, preferably within the CSU Experience with developing, documenting, and implementing technical processes and project plans Experience developing and utilizing metrics to analyze and improve business processes Excellent written communication skills Experience working in a collective bargaining environment Compensation Classification: Administrator II Anticipated Hiring Range: $8,334/month - $10,834/month CSU Salary Range: $4,583/month - $14,713/month The final hiring salary will be commensurate with experience.
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary.
For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 15, 2023 through October 1, 2023.
This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel jobs@sjsu.
edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.
S.
Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
The system wide policy can be found at https://calstate.
policystat.
com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.
edu.
Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment.
SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment, and education verification.
Depending on the position, a motor vehicle and/or credit check may be required.
All background checks are conducted through the university's third-party vendor, Accurate Background.
Some positions may also require fingerprinting.
SJSU will pay all costs associated with this procedure.
Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.
(e.
g.
H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.
sjsu.
edu/clery/docs/SJSU-Annual-Security-Report.
pdf.
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming.
The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years.
A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.
edu.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.
sjsu.
edu/clery/docs/SJSU-Annual-Fire-Safety-Report.
pdf.
The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus.
A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.
edu.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority.
Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority.
Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.
This policy applies to all SJSU students, faculty and staff programs and activities.
Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).
Advertised: September 15, 2023 (9:00 AM) Pacific Daylight Time Applications close:
This is the primary position to assist the University Registrar with information technology systems planning and implementation, and enrollment reporting.
The Senior Associate Registrar for Systems and Technical Innovation provides leadership in information technology systems management, planning, integration, and change of student system operations.
The position provides day-to-day management, oversight, vision, and direction for systems and technology functions and applications under the broad purview of the Office of the Registrar and integrated systems that support streamlined and seamless experiences for students, staff, and faculty.
The incumbent will assist in data management for Student Records related data in systems under direct control of the Office of the Registrar providing consultation for other systems containing Student Records related data.
This position will also oversee security to student record data, leverage systems to improve service to students, faculty, and staff, ensure accurate and timely submission of required student data reporting, manage student academic record retention, and promote and support the functions of the Office of the Registrar and larger institutional priorities and initiatives.
The Senior Associate Registrar for Systems and Technical Innovation assists with oversight and implementation of regulations, policies, and procedures of the administration and of the faculty pertaining to student academic records, ensuring the accuracy and integrity of student academic records.
This incumbent works closely and collaboratively with other Enrollment Management units as well as with campus/community constituents.
The Associate Registrar serves as the records retention officer for the Office of the Registrar, and acts as the Registrar in his/her absence.
The incumbent must follow and interpret federal, state, CSU and SJSU policies and procedures applicable to registrar services.
Key Responsibilities Provide strategic planning and lead all phases of Student Records module PeopleSoft software planning and implementation including system upgrades, regularly released updates, fixes, development and deployment of new functionality, and production issues Collaborate continuously and closely with Enterprise Applications and Data Services team in the development of student applications and to ensure effective management of system Develop specifications, consult with programmers, and implement solutions to advanced technical system issues Plan, analyze, develop, and perform or coordinate the execution of test plans to ensure data integrity and system performance within PeopleSoft Consult with staff, management, and administrators on design and implementation of modifications to delivered applications or the integration of modifications into the existing campus system.
Ensure the integrity of system is maintained as enhancements and modifications are applied Oversee and ensure compliance with mandated student enrollment reports (ERS, ERSS, ERSA, and others) and data are accurate and reported in a timely manner to the Office of the Chancellor throughout the year Assist the University Registrar in the review, interpretation, and response to changes in federal, state, and CSU system statutes and regulations, as well as in response to changes to internal SJSU policies Supervise web content to ensure an accurate representation of the Office of the Registrar units Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Demonstrated ability to use and interpret technical procedures or regulations utilizing provided software applications Working knowledge of registrar functions including but not limited to registration, enrollment, records maintenance, residency, reinstatement, FERPA and leaves of absence Demonstrated effectiveness applying high customer service standards in a university setting Ability to write reports business correspondence, and procedure manuals Demonstrated ability to effectively present information and respond to questions from groups of managers, customers, and the general public Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with multiple abstract and concrete variables Working knowledge of student information systems (PeopleSoft preferred), software applications: word processing, spreadsheet, database management Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong oral and written communication skills Ability to supervise, lead and support staff in a team-oriented environment Ability to effectively present information and respond to questions from groups of managers, customers, and the general public Working knowledge of software applications: word processing, spreadsheet, database management Required Qualifications Bachelor's degree or equivalent through experience Five (5) years of progressively responsible full-time professional work experience in a records related environment is required Three (3) years must include experience in operational management, complex information databases management and/or imaging technology management, and data analysis Previous supervisory experience Preferred Qualifications Bachelor’s Degree Administrative experience, leadership, and accomplishments in a records-operations unit in a high volume and fast paced university environment Experience with student information systems/databases, including PeopleSoft and Imaging software, preferably within the CSU Experience with developing, documenting, and implementing technical processes and project plans Experience developing and utilizing metrics to analyze and improve business processes Excellent written communication skills Experience working in a collective bargaining environment Compensation Classification: Administrator II Anticipated Hiring Range: $8,334/month - $10,834/month CSU Salary Range: $4,583/month - $14,713/month The final hiring salary will be commensurate with experience.
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary.
For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 15, 2023 through October 1, 2023.
This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel jobs@sjsu.
edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.
S.
Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
The system wide policy can be found at https://calstate.
policystat.
com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.
edu.
Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment.
SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment, and education verification.
Depending on the position, a motor vehicle and/or credit check may be required.
All background checks are conducted through the university's third-party vendor, Accurate Background.
Some positions may also require fingerprinting.
SJSU will pay all costs associated with this procedure.
Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.
(e.
g.
H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.
sjsu.
edu/clery/docs/SJSU-Annual-Security-Report.
pdf.
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming.
The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years.
A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.
edu.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.
sjsu.
edu/clery/docs/SJSU-Annual-Fire-Safety-Report.
pdf.
The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus.
A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.
edu.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority.
Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority.
Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.
This policy applies to all SJSU students, faculty and staff programs and activities.
Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).
Advertised: September 15, 2023 (9:00 AM) Pacific Daylight Time Applications close:
• Phone : (408) 924-2252
• Location : San Jose, CA
• Post ID: 9002819757
