*Overview:* Join our esteemed estate planning law firm as a Backup Receptionist, playing a pivotal role in extending warmth, care, and exceptional support to families during their most crucial times.
This position is essential in maintaining seamless communication and administrative efficiency within the firm.
*Responsibilities:*
* *Backup Phone Operations:* Provide compassionate and attentive handling of incoming calls, ensuring each interaction reflects the firm’s commitment to professionalism, empathy, and understanding.
* *Exceptional Communication:* Embrace and convey a warm, inviting presence in interactions with clients, visitors, and team members, fostering an atmosphere of comfort and trust.
* *Administrative Support:* Assist in organizing and maintaining documents, filing systems, and ensuring the office environment reflects the comforting atmosphere our clients expect.
* *Scheduling Assistance:* Support in scheduling appointments and meetings with a keen eye for detail and sensitivity to the needs of our clients.
* *Collaborative Assistance:* Work closely with the primary receptionist to seamlessly uphold a supportive environment during absences or high-demand periods.
* *Client Support:* Offer initial guidance and assistance to clients, demonstrating patience and understanding during their initial inquiries.
*Required Skills and Qualifications:*
* *Excellent Communication Skills:* Ability to convey warmth, empathy, and professionalism in all interactions, both verbally and in writing.
* *Strong Interpersonal Skills:* Comfortable connecting with individuals from diverse backgrounds and providing a reassuring presence and welcoming demeanor.
* *Organizational Abilities:* Proficient in maintaining filing systems, managing documents, and ensuring a comforting office environment.
* *Time Management:* Capable of multitasking and managing responsibilities effectively, ensuring each client feels valued and attended to promptly.
* *Typing Proficiency:* Demonstrated ability to type accurately and swiftly while maintaining a compassionate tone.
* *Tech Savvy:* Comfortable with standard office software (e.
g.
Microsoft Office Suite) and quick to adapt to new systems.
*Preferred Qualifications:*
* Experience in a customer-facing role that emphasized empathy and understanding.
* Familiarity with legal terminology or experience in a law firm setting.
* A passion for assisting families in their time of need.
*Benefits:*
* Competitive compensation package reflecting the importance of your role in supporting families.
* Opportunities for personal and professional growth within a compassionate and collaborative work environment.
* The chance to make a meaningful difference in the lives of families during challenging times.
_To apply, please share your resume and a cover letter outlining your relevant experience and how you embody warmth and compassion in your interactions.
_
This role offers a unique opportunity to contribute to a prestigious law firm while providing invaluable support to families during critical moments.
Your dedication to empathy and kindness will play an essential role in our clients' experiences.
Job Type: Full-time
Pay: Up to $22.
50 per hour
Expected hours: 37.
5 per week
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Monday to Friday
* No weekends
Work Location: In person
Whatsapp
