Solution Engineer - Post Sales

Kognitos is a cutting-edge automation platform that combines the power of Generative AI and Natural Language Processing (NLP) to provide a conversational and intuitive experience for business users.
As a fully serverless, SaaS automation platform, Kognitos enables users to build, manage, and execute automations in natural language, with the ability to process and understand domain-specific language.
Kognitos provides a detailed auditable view of its runs, allowing users to gain insights into why an action happened or what might have gone wrong in case of an exceptional situation.
Additionally, Kognitos's conversational exception handling, powered by Generative AI, allows for quick and easy resolution of unexpected system errors or business exceptions.
As a Solution Implementation and Automation Builder at Kognitos, you will play a key role in leading the implementation of our software solutions and assisting our clients in building automation.
You'll utilize your technical expertise, particularly in Python programming, to develop tailored automation solutions that address complex business challenges.
Additionally, you'll engage with clients, manage projects, and collaborate with internal teams to ensure successful project delivery.
Responsibilities: Lead the implementation of software solutions, focusing on building automation tools and streamlining processes for clients.
Develop customized automation solutions tailored to client needs using Python programming and other relevant technologies.
Collaborate with internal teams to design and implement innovative solutions that address complex business challenges.
Engage with customers to understand their project requirements and objectives, providing expert guidance and support throughout the implementation process.
Conduct regular meetings with clients to discuss project plans, milestones, and deliverables, ensuring alignment with customer expectations.
Demonstrate strong project management skills to oversee the successful execution of implementation projects, managing timelines, resources, and budgets effectively.
Participate in internal meetings with engineers and Solution Consultants (SC) to address technical issues, troubleshoot code bugs, and ensure successful feature implementation.
Drive documentation efforts, ensuring comprehensive project plans and documentation are maintained throughout the project lifecycle.
Act as a technical leader within the organization, fostering collaboration and knowledge sharing among team members to enhance overall capabilities.
Requirements: Bachelor's degree in Engineering or a related field is preferred.
Previous experience in a Professional Services or Consulting role, ideally with a focus on AI automation, data, or similar domains.
Startup experience is highly desirable, demonstrating adaptability and ability to thrive in dynamic environments.
Proficiency in Python programming is essential, with a strong understanding of automation principles and best practices.
Experience with API integration and familiarity with relevant automation platforms such as Blue Prism, Mulesoft, Databricks, and Snowflake is advantageous.
Demonstrated ability to balance technical expertise with an understanding of business processes, ensuring solutions meet both technical and business requirements.
Strong project management skills, with the ability to effectively prioritize tasks, manage timelines, and navigate through ambiguity.
Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.
Proven ability to take ownership of projects and drive them to successful completion, even in chaotic or high-pressure environments.
Final note You do not need to match all of the listed expectations to apply for this position.
We are committed to building a team with a variety of backgrounds, experiences, and skills.
Equal opportunities provider Kognitos is committed to fostering a diverse work environment and proud to be an equal opportunity employer.
As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.